A Bengaluru pair encountered astonishment upon discovering a serpent inside their Amazon parcel. The reptile, suspected to be a spectacled cobra, discovered itself ensnared throughout the adhesive tape utilized for sealing the package deal, as relayed by the couple residing in Sarjapur, who had procured an Xbox controller from the web commerce behemoth.

Hailing from Sarjapur and preferring anonymity, the couple, employed within the realm of knowledge know-how, proceeded to doc the occasion, leading to its viral dissemination. An Amazon India spokesperson disclosed on Wednesday that the enterprise is within the midst of scrutinizing the incidence.

“Our paramount concern is the protection of our clientele, workforce, and associates. We exert diligent efforts to furnish patrons with a dependable purchasing milieu, and it’s our solemn pledge to surpass expectations in rectifying any grievances. Each buyer grievance is accorded due gravity, and we’re presently delving into this specific incident,” articulated the spokesperson to PTI.

As per the couple’s account, a latest acquisition of an Xbox controller from Amazon culminated within the supply of a reside serpent throughout the package deal. “The parcel was straight handed to us by the supply agent (not left unattended). Our abode lies alongside Sarjapur highway, and we have now complete footage of your entire episode, together with corroborating witnesses,” attested the couple by way of a proper declaration.

“The reptile in query has been tentatively recognized as a spectacled cobra (Naja Naja), a venomous species indigenous to Karnataka,” they expounded. The serpent, ensnared by the adhesive tape, shunned inflicting hurt upon any denizen inside our domicile or house advanced, affirmed the couple.

Moreover, they disclosed receiving a full reimbursement, but harbored inquiries concerning the compensation for exposing themselves to a deadly reptile.

“This indisputably constitutes a security breach precipitated solely by Amazon’s dereliction of obligation and their substandard requirements of transportation/warehousing cleanliness and oversight,” they asserted.